Customer Reviews

Brighton Auto Service welcomes you to our page with customer reviews of the various automotive repairs and services our shop offers our valued clients in Livingston County. As a leading auto repair shop in Brighton, our team understands that we are only as good as the service we provide to our customers. So when a customer talks about our auto repair shop in Brighton, we listen. Good or bad, Brighton Auto Service wants all the feedback we can get. For it is only with that feedback from customers that we are able to know if we are meeting our goal of being the best choice for auto repair in Livingston County.

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  • Total Reviews:
  • 10
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 5
  • Repair Timeliness:
  • 5
  • Cost Estimate:
  • 5
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • I appreciate knowing that when I need a repair done on my Chevrolet Traverse, I will get courteous and competent service at this auto repair shop in Brighton. I would highly recommend this group of awesome auto mechanics to anyone in Livingston County needing a repair done to their vehicle.

    Manid Smith
    Cohoctah MI
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  • When it comes to knowing his stuff, Tom Summers at Brighton Auto Service is a true savant. Not only did Tom get my Ford Explorer back up and running quickly, but it was also running better than ever. I appreciate the great work at this auto repair shop and recommend them to all of my friends and family in Livingston County.

    Kenneth Burton
    Fowlerville MI
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  • After spending hours of my time watching DIY videos on YouTube about how to diagnose a check engine light problem with my Ford Flex, I opted to have it towed to Brighton Auto Service. I know there would likely have been other costly options that would not have resolved my problem, but the technicians at Brighton Auto Service located wires that were damaged, and fixed them at a much lower rate than the Ford dealership service department would have charged me, and did it all without having to disassemble half the engine.

    Louie Perkins
    Hamburg MI
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  • When a good friend of mine was having problems with a used Ford Taurus he had purchased and had spent 4x the amount he paid for it at a local auto repair shop in town, I suggested he take it to the best auto repair shop in town, Brighton Auto Service. The team at BAS fixed the car in 2 days, and for only $400! And while I knew the car would be fixed at a price that was reasonable, he was not able to believe his great fortune.

    Dave Parrott
    Pinckney MI
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    • Would Recommend
    • Customer Service
    • Estimate vs Cost
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  • From the first time I called Brighton Auto Service, I knew I had found a great place to get my Ford Explorer fixed. I first spoke to Rick who was extremely professional. It was a Monday afternoon that I called, and my car was in the shop the next day. Upon calling on Tuesday morning, the mechanics has already looked my Explorer over only to discover it was just low on oil. I was relieved as I had thought maybe it was my transfer case, and a new one would cost me upwards of $1500. The actual cost was only $127, including tax! I had been getting the run-around at the Ford dealership and two other auto repair shops in the Livingston County area for years, and now I am devoted to this great team of automotive specialists at Brighton Auto Service!

    Yvonne Beckman
    MI
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    • Would Recommend
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  • I really appreciated how quickly I was able to make an appointment to have my Kia Sorento looked at. Additionally, I was so grateful that every person I spoke to at the shop was not only professional but quite pleasant to communicate with as well. I was informed of what work would be needed to fix my problem before they started any work. In the end, the price was more than fair, and I was extremely pleased with Brighton Auto Service and would highly recommend them to anyone in or around Livingston County in need of automotive care.

    Debbie Sellers
    Lakeland MI
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  • After having yet another great encounter with Brighton Auto Service, I thought to share some comments. These mechanics were able to replace not one, but two-cylinder coils on my Chevrolet Equinox and have me back on the roads of Brighton in just one day! Do not even think of taking your car, truck, or SUV to any place else in Livingston County for auto repair. You will always get a fair price and the best service at this gem of a locally-owned business.

    Bill Satterly
    Brighton MI
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  • Upon hearing a loud noise in the front of our Mercury Mariner, we decided to take it to Brighton Auto Service as they had done some great work for us in the past on other vehicles. A mechanic was able to immediately diagnose the problem, a problem that was the result of a part being installed at another shop in town. The part, a control arm, was still in warranty and Brighton Auto Service arranged to have a new one shipped the next day. When I came in, the control arm was installed, and once again, all is good with my car. These guys are the best in Brighton when it comes to fixing cars.

    Steve Easterday
    Brighton MI
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  • After having another auto repair shop in Brighton essentially rip me off for over $500, I decided to take the advice of a friend and take my car to Brighton Auto Service and see what they thought the problem with my Ford Fusion was. What I noticed immediately was how pleasant, patient, and understanding their team was. My Fusion was looked at quickly, and all needed repairs were completed within a couple of days. In the end, I was charged half what it would have cost me to get it fixed at the other auto repair shops in Brighton. Needless to say, I will be taking my car to Brighton Auto Service for many years to come!

    Shelley Mangum
    Pinckney MI
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  • Brighton Auto Service is exceptionally professional. From checking in at the service counter to talking to the technician working on my Chevrolet HHR, I felt as if I was being treated fairly by true professionals. My car was repaired and I drove away from their shop knowing I had finally found a local mechanic I can trust and rely on for years to come.

    Sarah Knott
    Brighton MI
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    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction